KFC reviews and complaints 1
View all 3461 complaintsKFC - Pricing bait and switch
Restaurant D556005
Ticket #1525
2023-08-05
Looked at your online menu and it offered
8 piece Tenders for $ 10.00
8 piece Bucket of Chicken for $ 10.00
Now at the drive thru I was charged $ 45.45 or twice the price listed in your online menu. Your cashier was very open in explaining this policy.
I feel this was a case of bait and switch deceptive practice where you list a low price online and charge double that price at the drive thru.
Desired outcome: I want a full refundBruce S EdwardsPO Box 135Winthrop Harbor, IL 60096
Latest KFC Reviews
A mixed bucket of experiences at KFC Front line customer service Forgot my fries Mall at Carnival KFC KFC Montrose Harrismith does not want to refund meGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!