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CB Furniture Stores American Freight 1217 E Mckinley Ave, Mishawaka, IN, 46545, US
American Freight company logo
American Freight
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American Freight company logo

American Freight

1217 E Mckinley Ave, Mishawaka, IN, 46545, US
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2 complaints
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Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 7:00 pm
Sun
12:00 am - 5:00 pm
ComplaintsBoard
M
10:12 pm EST

American Freight - dining room tables and living room tables

This place is a joke I ordered stuff close to then end of the month told them I was moving Nov 1 st they never came on the first came the second with only
Beds called the next day saying my table was damaged .itll be in Monday Monday comes no call call them it'll come Tuesday and they will deliver it and I don't have to pay anything all week still calling nothing talked to two different people all giving me different stories Thursday comes the delivers have my stuff but won't deliver it because they aren't getting paid after AMERICAN FREIGHT TOLD
ME I DIDNT HAVE TO PAY Friday call 4 times your stuff will be delivered today it's now 10 texted the delivery ppl finally call them they tell me they are off and they will bring it tomorrow morning what type of stupid mess is this ? But they don't give refunds I'm calling corporate and complaining the most unprofessional place on this planet everyone there is worthless and need to be fired give me my stuff like how hard is it why is everyone acting brain dead and I can't wait to go in the store and cuss everyone out it's now the 8th won't get my stuff until the 9th I told them have it by Nov 1st wtf

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12:41 pm EDT
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American Freight - bedroom sets

I moved into my new house in June 2019. Ordered brand new bedroom sets for my daughters from American Freight that month. Spend over $800 cash on the spot. Was told by salesperson Ryne that it would be 2-4weeks to come in and someone would call me to pick it up at the store myself or pay to have them deliver them. 3 weeks go by I call ask about the sets they tell me oh it'll be another week we'll call you . Two weeks went by no phone call I called them, then another salesman told me it's not in it takes 4-6 weeks total difference from what Ryne told me. I asked why that not what I was told when I purchased it. We went back and forth on the phone so I said forget, I'll just wait another week it can't be that bad. Here I am 2 months later still no bedroom sets that I paid for 2 months ago. I called up there today to ask for their corporate phone number oh now all of a sudden they have my furniture up there now. Then asked me when would I like to come pick it up. First of all no one called me to let me know my furniture was there, someone was suppose to call me to see if I wanted it delivered or sent to the store. I waited 2 months when I was told 2-4 weeks. I deserve free delivery and set plus some mattresses to go with it. I wanted to get my dining room set and living room set from American Freight but after this deal I would never shop with them again at least not the one in Mishawaka. Oh yeah called their corporate manager Tim he still hasn't returned my phone call yet. Poor store poor corporate office.

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