United HealthCare Services reviews and complaints 1
View all 477 complaintsUnited HealthCare Services - customer service/prior auth/overseas call centers
I could literally put through hundreds of such complaints due the utter incompetence of your overseas service call centers. They have zero understanding of american insurance or laws. If it isn't on their handy dandy script, they can't function. Don't dare go outside the box. They lie about everything from their fake american names to transferring to actions done. When they get caught they disconnect you. I spent over 2 hours on the phone with absolutely no solution in a case for a breast cancer patient! I am currently on hold why they "try to figure something out" on a different patient who has been waiting well over a month for a simple prior authorization. I wish all customers would rise together and take down your corrupt dysfunctional company!~
Latest United HealthCare Services Reviews
Ucard benefits owed Pharmacy Resolution with UNC/North Carolina Dental department Healthybenefitsplus - solutran - uhcGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!