Best Buy reviews and complaints 1
View all 1148 complaintsBest Buy - Rip off
I up graded my iPhone to a 14pro. I'm a best buy customer for around 20 years during that time most of it as Super Elite customer. I bought appliances, sound systems and speakers, iRobot, Wi-Fi extenders, computers, MacBook's, printers many TV's etc.
I was surprised that they charged me 40 dollars to transfer the data from my old phone that I traded in to the new phone.
Asked for the manager and she told me that best buy has plans that you can buy to avoid such charges. That's new, what about old customers like me?
Well, 40 bucks will cost Best Buy a loyal customer of many, many years. Of course I will as well give very bad reviews and advise people to find a better store.
Rui Guimaraes
[protected]@cox.net
Desired outcome: I want a credit to my account of the amount charged
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