Best Buy reviews and complaints 1
View all 1148 complaintsBest Buy - Customer service, geek squad and cellular sales
After trying to speak with customer service (now national customer service) three time and getting disconnected three times I made an appointment with the geek squad to get my phone battery replaced. I drove 50 miles one way only to find out they didn't have the battery in stock. So I decided to purchase a new phone only to find out that best buy would not sell me the phone (an iphone 13 which I was going to purchase outright} because I had a prepaid plan with att. So long best buy, never again
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