Home Depot reviews and complaints 1
View all 2388 complaintsHome Depot - Did not receive a portion of the product.
On January 16, 2021, I placed an Online order (WM29616353)through the Hammond, LA Store. They contacted me to tell me the 2x6x12 (20ea.) and 8x8x16 Cinder Block (8ea.) would have to be delivered from the Covington, LA Store. The delivery from Hammond was delivered on Tuesday, January 19th. The Covington Store showed they delivered on Wednesday, January 20th. They did not. I have not received those item yet. I called the store on Saturday, January 23rd. They said it was odd as they did not have a picture of the delivery. The representative said she would reenter the order for delivery on Monday, January 25th. It was not delivered and after repeated attempts to find out where the delivery is, I have gotten nowhere. The answer I receive after 8 calls, 6 to the Covington store, 1 to the Hammond store, 1 to Home Depot Corporate Helpline, I still have no information. How this is handled at this point will determine if I will ever shop at Home Depot again.
Desired outcome: Desired outcome is that I receive the product that I ordered, or be reimbursed so I can purchase the product elsewhere.
Latest Home Depot Reviews
14 foot steel driveway gate Very disappointed Hot water tank Order #H8964-220828 Home Depot is hiring illegalsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!