KFC reviews and complaints 1
View all 3461 complaintsKFC - Investigate problems with the resturant.
The store in Port allen is by far the worst fast food place I have ever been in. I live app 25 miles from store and sometimes I want KFC, orginal recipe to be exact. The last 4 or 5 trips I made to the store I was told I'd have to wait because they were out of orginal. Once they were out of crispy too. These visits are all times of the day so it's not that they are not cooking to keep from having unsold chicken. Tonight I went there and was told of course they were out of orginal and it would be 15 mins. I waited 25 mins and went though drive thur and again was told that it would be another 15 mins. I left after telling them exactly what I thought. What is suppose to tell them to put on another batch? All they do is wait till they are out to start more. I thought they were short of people but then I realized that the lobby was closed so they had the people. Even being short handed is not an excuse for lousy cutomer service. It does not give you the right to sit around, complain and do nothing. The fast food industry is no different than all others. If you are short handed you suck it up and serve the customer. He's the one that pays the bill and your salary. There is talk about raising the worker's salary. If KFC does that then they need to give their chicken away. More money will not made them suddenly want to work. In fact it'll have the oposite effect, in my opinion. My pay has always been based on my performance. I guess fast food is different.
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