PetSmart reviews and complaints 1
View all 641 complaintsPetSmart - Banfield services
My dog was attacked under Banfield hospital care on 3rd august 2023. The DVM Mary Kate cone refused to care for my ESA.
I was then contacted by Caitlin Burke who said I would be reimbursed and could get the care for my dog at a hospital of my choice. I went and got my dog a urgent care that cost $350 and then a follow up comprehensive for $450 as well as a dental bill of $2000
Now the Caitlin Burke has refused to make the payment for the bills claiming that she only meant to cover the urgent care and did not see why the other bills will be covered.
Desired outcome: Payment of all the bills plus refund of 12months of payment of the comprehensive plan
Latest PetSmart Reviews
Injury to my dog by PetSmart groomer Grooming horrible shipping service and poor package Training Thanks Allot PetsmartGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!