Sears reviews and complaints 1
View all 2950 complaintsSears - rude service, and will not stand behind their tire warrenty
i recently purchased 4 brand new bridgestone tires, tires became defective after 10, 000 miles, also had all maintaince done tire rotations, alginment through out the whole time with new tires, these 4 new tire became defective, scolloping and loUD hollowing noise on the highway, took it back to sears auto center seen ### manager ken fredette, he was totally rude too me as a consumer, he had the mechanic look at the tires and he also stated that the tires were defective, ken fredette would not warrenty the tires in which i had 60, 000 mile warrenty, started screaming and yelling at me thru that paper wOrk at me, and wanted to charge me for 4 new tires, so un proffesional i called consumer affairs filed a complaint and also call the regional district manger about SEARS TIRE CENTER, BURLINGTON, MASS [protected], ### MANAGER KEN FREDETTE SHOULD BE FIRED ON THE SPOT FOR RUDE AND UN PROFESSIONAL BEHAOIVOR, AND NOT STANDING BY THE WARRANTY THEY OFFER, NOW IM STUCK WITH 4 BRAND NEW DEFECTIVE TIRES, DO NOT BRING YOUR VEHICLE TO SEARS AUTO CENTER ITS NOT WORTH IT
The complaint has been investigated and resolved to the customer’s satisfaction.
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thats because thier on comission pay, .