Menu
For Business Write a review File a complaint
CB Casual Dining LongHorn Steakhouse 390 West St, Mansfield, MA, 02048, US
LongHorn Steakhouse company logo
LongHorn Steakhouse
reviews & complaints
LongHorn Steakhouse company logo

LongHorn Steakhouse

390 West St, Mansfield, MA, 02048, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 10:00 pm
ComplaintsBoard
D
2:16 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

LongHorn Steakhouse - Service and product and dirty dishes

Dined last night at our favorite Longhorn in Mansfield, MA. Usually we love it, but last night, we were given 2 dirty dishes…we continually had to wait long times for our waitress and also get her attention. She must have been new…when app was served we had to wait for her to bring us clean dishes and remove dirty ones… the waitress forgot to bring our beverages which were draft beers. They were warm when we got them, had to ask for them…said they were at the bar and she forgot them. No coasters for glasses. Ate the app and then asked for chocolate stampede. After some time and waiting to alert waitress, she brought stampede… Much smaller than usual, no ice cream, had to wait for her to come back…she was polite and I told her ice cream was missing. After a while she brought stampede with ice cream back for us to eat. Again, wait time…we asked for check. She brought it to us, no pen for us to sign, waited to see her, finally found another waitress who told her and she gave us a pen. The restaurant was busy, but not that busy as there were a lot of open tables.

Read full review of LongHorn Steakhouse
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.