LongHorn Steakhouse reviews and complaints 1
View all 393 complaintsLongHorn Steakhouse - Service and product and dirty dishes
Dined last night at our favorite Longhorn in Mansfield, MA. Usually we love it, but last night, we were given 2 dirty dishes…we continually had to wait long times for our waitress and also get her attention. She must have been new…when app was served we had to wait for her to bring us clean dishes and remove dirty ones… the waitress forgot to bring our beverages which were draft beers. They were warm when we got them, had to ask for them…said they were at the bar and she forgot them. No coasters for glasses. Ate the app and then asked for chocolate stampede. After some time and waiting to alert waitress, she brought stampede… Much smaller than usual, no ice cream, had to wait for her to come back…she was polite and I told her ice cream was missing. After a while she brought stampede with ice cream back for us to eat. Again, wait time…we asked for check. She brought it to us, no pen for us to sign, waited to see her, finally found another waitress who told her and she gave us a pen. The restaurant was busy, but not that busy as there were a lot of open tables.
Latest LongHorn Steakhouse Reviews
Customer service / waitress Left hungry as they couldn't cook my steak over fire as ordered. Flos 9 ounce filet Horrible Mixed Experience with Longhorn SteakhouseGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!