Best Buy reviews and complaints 1
View all 1145 complaintsBest Buy - Being charged wrongly...
I bought a computer last Sep.10.2022 a HP in the amount of $977.47...brought is back six days later still in the box cause I was told it wasn't the computer for me. I bought a Dell on Sept 16, 2022 for 1399.00..the receipt I have is showing that when I brought it back I owed Best Buy$717.50...$1399.99 subtract $799.99 for HP $119.99 for warranty then add'd $199.99 for the Geek's which brought it up to $680.00 add tax 37.50 for a total for the new computer $717.50 they have my balance being over $1700 right now and I've been paying on they for over a year...Something is wrong. If you can't correct this I may have to take other attactions. I have the return slip and the slip for new computer. My name is Robert Manthorne...475 Charlton Street, Southbridge, Ma. 01550..Phone # is [protected] or cell # [protected] ..
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They have done me the same exact similar way and I have a refund receipt so that tells me they are always doing customers like this!