CVS reviews and complaints 2
View all 3333 complaintsCVS - Service
2/4/23 I been looking for a 24/7 Pharmacy since my kid have a fever and everywhere it’s close. I drove 40 minutes to CVS store #2005. Since I saw in the CVS app it’s 24/7. As soon as I arrive time 12:01pm. The manager close the door on my face. Mind you temperature outside it’s 30 degrees. I’m telling through the glass. Why are you close if app says 24/7? And his response was… “Because I can, go away and deal with it”. I’m extending disappointed with the way CVS train their employees. Employees aren’t trained properly to deal with any one honestly. And their app needs to be updated, because I just drove 40 minutes to Store #2005, for no reason.
Desired outcome: I need Corporate to contact ASAP on this matter. And Corporate HAVE TO UPDATE the CVS app.
CVS - pharmacy
I put 3 prescription in on Friday February 7th at 5:00am and came to put them up on Friday afternoon at 4:00 pm and they said it would be 15 min. I informed the clerk I would pick up early Saturday morning. I called and no one ever answers the phone. I went there at 6:00 am and they still not ready. I informed the clerk I must have them before surgery Monday morning at 6am. This particular pharmacy never has your medication ready ontime. This is the worst CVS pharmacy in the area to be a 24 hour place. I won't use this place because they never on time with filling orders. I'm having oral surgery and have instructions to take this medicine Sunday night and early Monday. There is always a long line to pick up meds and a lot of staff there. The customers are never first. I'm transferring this when my regular pharmacy opens. I'm going to try once more and I will be taking pictures to send when I go to transfer the prescription.
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