Menu
For Business Write a review File a complaint
CB Fast Food Chains Popeyes 3410 Olney Laytonsville Rd, Olney, MD, 20832, US
Popeyes company logo
Popeyes
reviews & complaints
Popeyes company logo

Popeyes

3410 Olney Laytonsville Rd, Olney, MD, 20832, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
10:00 am - 11:00 pm
Tue
10:00 am - 11:00 pm
Wed
10:00 am - 11:00 pm
Thu
10:00 am - 11:00 pm
Fri
10:00 am - 11:00 pm
Sat
10:00 am - 11:00 pm
Sun
10:00 am - 11:00 pm
ComplaintsBoard
C
2:36 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Popeyes - Incorrect order

On Wednesday, 9/20/23, I ordered a 10-piece chicken with 2 large sides and biscuits family meal from Popeyes and did not receive my complete order, items were missing and therefore I didn't have enough food to feed my family. We live 15-20 minutes from the Popeyes at 3410 Olney Laytonsville Road Olney, Maryland and it was too late at night to drive all the way back to Popeyes. I tried to call the Popeyes in Olney, Maryland several times, but as normal, no one ever answers the phone. Two days later on Friday, 9/22/23, my daughter stopped by the Popeyes in Olney, Maryland and asked for information on how to file a complaint and no one in the restaurant could give her any information. Then she asked for the restaurant owner's information and again they claimed they did not know. So, I decided to go online and found a complaint number [protected], however calling this number is just as worthless as the staff that works at the Popeyes in Olney, MD. I got a recording that didn't help me. So, now I'm filing a written complaint on this site and plan to also file a complaint with the BBB. I have lived in the Olney area for over 20 years and this is the worst Popeyes and everyone agrees with this assessment.

Desired outcome: For someone to contact me immediately at [protected]@gmail.com and replace my meal in full. Also for someone to investigate the lack of customer service and quality food at the Popeyes in Olney, Maryland.

Read full review of Popeyes
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.