LongHorn Steakhouse reviews and complaints 1
View all 393 complaintsLongHorn Steakhouse - hygiene and food contamination!
My Family and I had dinner at your Rosedale location in Baltimore last night. Our waitress was polite and friendly. However, immediately I noticed her brightly painted 3"+ long fingernails. My wife kept me quiet at this point. When she brought us our salads I was completely disgusted that her nails reached deep into our salad bowls. I couldn't eat my salad my wife picked around where our waitresses nail entered her salad bowl. Disgusting.
I was discussing with my wife how I would handle the situation if her nails entered my dinner plate when fortunately the kitchen staff brought us our meals. My wife insisted that I only confront the manager with this situation. So I did. After explaining to him what happened, I said I wouldn't be returning if this was the usual practice in his restaurant. He simply said "ok" and let me leave. I didn't get his name but I was not at all satisfied with his response.
It's been about 8 months since my Family and I visited this restaurant, but we usually frequent it more often in the Summer months. I won't be visiting this summer and I'm sure to alert my Family and friends about my experience.
I would hope that you address this problem immediately so no one gets sick.
Latest LongHorn Steakhouse Reviews
Customer service / waitress Left hungry as they couldn't cook my steak over fire as ordered. Flos 9 ounce filet Horrible Mixed Experience with Longhorn SteakhouseGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!