Clear Rate Communications reviews and complaints 1
View all 53 complaintsClear Rate Communications - Phone service
I was confused why this company was contacting me from my house phone but I answered it and it was like a robot talking to me than a woman came on the phone and said do you have questions for me I told why would I change my phone company when I have a bundle with CenturyLink she told me they are not changing anything I can still call CenturyLink for any repairs nothing will be interrupted. So get off the phone with her and another lady call me from another phone but the same company I told her off that I don't want this company take over my phone number and she put her supervisor on the phone I told her the same thing that I told the other lady that was on the phone I don't want to change nothing in my services with CenturyLink because I have a bundle deal and I been with them for 15 year or less I told her my tv, internet and phone is with CenturyLink she going to tell me they can send me out a modem when they told me that I knew something was wrong because if they are with CenturyLink why change all my things around than they told me and the 12 month contract I told them I am not going for that so I call CenturyLink told them about Clear Rate Communication is trying to take over my phone number the man I talked to told me that they do not work with them they working to take they customers I told them I didn't want to move my phone to that company and than he checked and said nothing was changed and I sent a confirmation telling them they did a good job helping me. So me and my children are sitting here about to eat and watch a movie but the internet was not connecting so me son disconnected the modem but internet was blinking red so I call CenturyLink to help me with my connection they told me my account is a business account it shouldn't be a business account because I stay in a residence area so when I got transfer to talk to this other lady at CenturyLink because my account was a business account she looked up my account and told me my phone services is with Clear Rate Communication and I will have to take care of my account with them first before she can help me I still confused about why it was still change over she told me they open up at 7 am Monday morning mind you I work from home like probably a lot of other people since March my kids work on the tablets and notebook for school but all this weekend we had no [censored]ing internet and my daughter have to use our Hotspot from our cell phone company Tmobile. What I am mad about you change my phone I have not internet and I need my computer to work and don't have it be because Clear Rate Communication told my phone line over
Latest Clear Rate Communications Reviews
Service slamming Clear rate phone service Unauthorized "Slamming" of Telephone Carrier Home phone service with clear rateGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!