JC Penney reviews and complaints 1
View all 1386 complaintsJC Penney - Employees
Today (8/4/2019), I went to jcpenny in eden prairie, mn. My mother and I were looking in the clearance section and we both found something we liked and decided to buy them. The shirt I found did not have a tag so I asked one of the cashiers if they could ring it up. The shirt had been in the clearance rack and there wasn't another shirt like it. The cashier asked me to go to the juniors section and look to see if there was another one.in the meanwhile there were 3 to 4 other cashier waiting around on their phones and talking in their native language (somalian). They could've helped me look for it instead of standing around. I told the cashier I couldn't find another shirt like it so she told me to check the clearance rack. I couldn't find it there either. It was absolutely ridiculous. I was annoyed that there were employees walking around doing nothing to help me look for the right shirt. Definitely unhappy with this jcpenny's customer service. Will not be going there anytime soon!
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