Menu
For Business Write a review File a complaint
CB Pet Stores PetSmart 13927 New Halls Ferry Rd, Florissant, MO, 63033, US
PetSmart company logo
PetSmart
reviews & complaints
PetSmart company logo

PetSmart

13927 New Halls Ferry Rd, Florissant, MO, 63033, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 7:00 pm
ComplaintsBoard
J
3:01 pm EDT

PetSmart - fish

I always shop at this location never have issues with any of the employees. On 4.14.19 around 3:00 p.m. i encounted and issue with what i guessing was the manager over the fish department she said she was. I was two gold fish and first thing she ask was what size tank do you have i ? I have never been ask that question i just wanted my fish so told her im really not sure. When i got up to the counter to check out with Two gold fish, airstone, pump, hose. I was then told that my fish would nor come with a guarantee because i was not sure of my size of tank. So i said that's fine i left the fish and i went down the street to Petco who dont ask my size and instead of just 14 days they give 60 days. So this is the thanks i get i will not be buying any more fish from Petsmart.

Read full review of PetSmart
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.