CVS reviews and complaints 1
View all 3333 complaintsCVS - Trulicity 4.5
On 2/13/24 i went to the CVS Pharmacy to pick up Jardience and trulicity 4.5 at the 5310 Blue Ridge,Raytown mo. I was advised that they did not have the Trulicity 4.5 in stock. The tech indicated that she orders it everyday and unfortunately has not come in. I then asked if there was another CVS that had the 4.5(i had done this once before). She indicated there were 5 boxes of trulicity 4.5 at the CVS on 350 Highway Raytown Mo. I left and went to this store within 20mins same day. Once i arrived, i told the tech at that store the situation, i was told there was 3 boxes left and they were promised to other customers. ..I don't understand why some CVS stores have trulicity 4.5 and others don't. i require this drug each month so it is not like it would not be in my file. It is frustrating to have to hunt for medicine i need as a type 2 diabetic. I realize last year there was a shortage due to the manufacture but this year it appears the ordering of this medicine is not uniform for each CVS store to reflect the number of customers that need this medication each month by each store. My other medications are routinely filled like clock work. I would appreciate feedback on this dilemma...thank you
Claimed loss: Because i don" get the required Trulicity 4.5 on a regular basis, it potentially jeopardizes my health as it is needed to lower my A1c
Desired outcome: i would like my file to be flagged to automatically refill Trulicity 4.5 each month and have this on hand just like other CVS stores
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