Menu
For Business Write a review File a complaint
CB Fast Food Chains KFC 620 S 5th St, Saint Charles, MO, 63301, US
KFC company logo
KFC
reviews & complaints
KFC company logo

KFC

620 S 5th St, Saint Charles, MO, 63301, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:30 am - 9:00 pm
Tue
10:30 am - 9:00 pm
Wed
10:30 am - 9:00 pm
Thu
10:30 am - 9:00 pm
Fri
10:30 am - 9:00 pm
Sat
10:30 am - 9:00 pm
Sun
10:30 am - 9:00 pm
ComplaintsBoard
C
3:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC - store not opening on schedule and product

On sept 30, 2019 at approximately 10:40, I stopped at kfc at the above location... I and another car waited 10 minutes for someone to acknowledge the drive up speaker and no one responded... We both drove to the window... Noone was seen inside. The posted time of opening was 10:30. It is now 10:50 and 6 cars were behind us. We all left. I came back at 11:35 and there were 7 cars in front of me... I waited in line until 12:12 before I got to the window to pick up my order. At the window on the ledge was a dirty rubber glove... Gross... I am 64 years old.. We would come here at least 2 x a week, but don't anymore. Food is dry and hard... Service is horrible... They not only talk slowly but obviously move slowly as well... I question the "boy" at the window about opening time. He said "we had to clean from last night before we could open". I ordered a 3 piece all white, mashed w/gravy, biscuit and diet pepsi... I got a leg and a thigh, slaw and dr. Pepper... How blatantly wrong was that? This is the 3 rd time I have complained about this store. It has been bad for several years now... Please do something. I wish I had taken pictures... The drive up menu was torn down on the right side, so only a fourth of the taco bell menu was showing... From what I saw, you lost at least 9 cars jjust in the time that I was there... You can't afford this.. Find some good people... Call vocational rehabilitation in st. Charles, mo... They have good people to hire... I would like a refund at the very least... But better than that, fix it... Thank you

Read full review of KFC
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.