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CB Retail Stores Best Buy 10545 US 49, Gulfport, MS, 39503, US
Best Buy company logo
Best Buy
reviews & complaints
Best Buy company logo

Best Buy

10545 US 49, Gulfport, MS, 39503, US
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1 complaint
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Website
www.bestbuy.ca
www.bestbuy.com
bby.me
Phone number
+1 (228) 539-6463
Category
Retail Stores
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
11:00 am - 7:00 pm

Best Buy reviews and complaints 1

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M
1:20 pm EST

Best Buy - Repair service

I buy the best service packages available for everything nice I buy. I recently purchased a top of the line lap top computer. It did not function properly. (It would not print and stated, "no driver found." I would not allow us to install a driver. While waiting in line to give it to the Geek Squad, I dropped it. Now, the power button was jammed. After weeks of waiting, I called to check the status. After waiting for HOURS on hold, and being transferred to different numbers to wait even longer, I discovered that the only repair in "progress" (I use the word "progress" loosely) they are not aware of the "driver" problem. So, when I get it back, if I get it back, I will have to start over with another repair issue. You are going to reply by saying Covid this and Covid that and Covid, covid covid. I am very disappointed.

Desired outcome: get it done

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