Menu
For Business Write a review File a complaint
CB Fast Food Chains KFC 6320 West Sugar Creek Road, Charlotte, NC, 28269, US
KFC company logo
KFC
reviews & complaints
KFC company logo

KFC

6320 West Sugar Creek Road, Charlotte, NC, 28269, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 11:00 pm
Tue
10:00 am - 11:00 pm
Wed
10:00 am - 11:00 pm
Thu
10:00 am - 11:00 pm
Fri
10:00 am - -12:00 pm
Sat
10:00 am - -12:00 pm
Sun
10:00 am - 11:00 pm
ComplaintsBoard
J
3:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC - request not met, unavailable items, staffing

I went to KFC on 4/30 in Charlotte, NC, the west sugar creek location. I order the same thing every time, tenders, fries, and a side of gravy with the sweet lightning mountain dew. The drink hasn't been available for weeks but is still posted and advertised as still selling it. The fries were not good and crisp like usual. My side of gravy literally had 2 tablespoons of gravy in the container. I love KFC, but to have 2 or 3 people working, the line around the building, and pick up orders are never ready, perhaps this location should be shut down! That is unacceptable!

Thank you,

Jami Anderson, LPN

[protected]@yahoo.com

Desired outcome: Apology, refund, order redo, something would be nice.

Read full review of KFC
Hide full review
ComplaintsBoard
C
10:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

KFC - bad chicken and slaw

I spent $32.36 buying chicken for my family for dinner from this KFC only to find the cole slaw look like it was rotten or bad and the chicken cooked half done and very sloppy and wet. The fish from the other side was however great. I ate a small bit and got sick immediately after eating this chicken. These places need to be inspected more often and I would like are refund of my money back for this bad bad bad food. It was sad. I will never buy from KFC again. They are going down.

date:07.27.2011
trans # 2216
Auth code 09002TQP
auth code 027244 on my card.

Read full review of KFC
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.