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CB Sporting Goods Dick's Sporting Goods 5422 New Hope Commons Dr, Durham, NC, 27707, US
Dick's Sporting Goods company logo
Dick's Sporting Goods
reviews & complaints
Dick's Sporting Goods company logo

Dick's Sporting Goods

5422 New Hope Commons Dr, Durham, NC, 27707, US
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1 complaint
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Website
www.dickssportinggoods.com
Phone number
+1 (919) 493-9884
Category
Sporting Goods
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 7:00 pm

Dick's Sporting Goods reviews and complaints 1

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3:48 pm EDT
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Dick's Sporting Goods - Tennis racket restringing

On august 19, I took my tennis racket to dick’s to get restrung. After waiting for calling for help at the tennis desk, a team member helped me out and told me that I just needed to go pay for the strings and then bring them back to him at the desk. Upon return, he was no longer there, so I left the strings with the racket with all the other ones. They said it would take about a week. After two weeks, I called and they said that it would be ready the next day, but I heard nothing. Today, September 12, almost 3 1/2 weeks after I dropped it off, I called and they said they would restring it by the end of the day. Poor service and overall terrible experience. Would greatly appreciate a refund.

Desired outcome: Refund and racket restrung

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