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CB Office Space and Supplies Office Depot 505 Cross Creek Mall, Fayetteville, NC, 28303, US
Office Depot company logo
Office Depot
reviews & complaints
Office Depot company logo

Office Depot

505 Cross Creek Mall, Fayetteville, NC, 28303, US
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1 complaint
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Website
www.officedepot.com
Phone number
+1 (910) 487-0900
Category
Office Space and Supplies
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 7:00 pm
Sun
10:00 am - 6:00 pm

Office Depot reviews and complaints 1

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L
2:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Office Depot has left an official reply on this complaint.

Office Depot - Printing

After being given the run around from unknowledgeable employees I spoke to the supposed manager who was super rude and not really helpful. In this conversation it was clear that he does not like his job and should not be in customer service with that attitude. The person I spoke to was John but when I called the store they said Dave was the manager and although he was likely lying about being a manager its really Office Depos fault that he was in that position anyway.

Desired outcome: Hire more employees so maybe he wouldn't be so overwhelmed and have a intervention about customer service.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Office Depot representative's response
May 13, 2022 3:49 pm EDT
Office Depot customer support contacts
Phone numbers

+1 (800) 463-3768

Address

6600 N Military Trl, Boca Raton, VA, 33496-2434, US

Website

www.officedepot.com

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Hi Leah,

Thank you for sharing your recent experience in our store. We appreciate your feedback. At Office Depot customer service is our top priority and I am terribly sorry that was not demonstrated to you. We would like to discuss your complaint in more detail. Please kindly send an e-mail to customer.relations@officedepot.com with case #220513-011234 in the subject line.

Thanks for bringing this to our attention. We look forward to hearing from you!

Regards,

Executive Customer Relations

Office Depot, Inc.
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