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Today (11-21-2024), at around 11:45 am I went to Office Depot to make 20 copies of a form. There was one guy at the copy desk. He asked me to use the self serve machine. I never used this machine before but I asked him and he gave one word answers to my inquiry. I was able to get one copy and when I asked for help he just ignored me. I left. I will never go back to this store for anything even if I have to drive 30 minutes to another company. This is not the first time. They have poor customer service. I was the only one at the copy department.
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Because this is not the first time you have problems, it may be time to get in touch with their customer service department directly. If you provide evidence complaining about this staff member's ineptitude of assistive service and that he answered with a word or two the response they might want to change and update the training or the service at the place. If you do not like the idea of going back to the same store, try contacting other local Office Depot branches or other companies which could done your photocopying.