Menu
For Business Write a review File a complaint
OfficeFurniture2go.com Customer Service Phone, Email, Contacts

OfficeFurniture2go.com
Reviews and Complaints

www.officefurniture2go.com

Learn how the rating is calculated

1.5 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

OfficeFurniture2go.com Reviews 4

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

OfficeFurniture2go.com Disappointed with OfficeFurniture2go.com: Bait and Switch Scheme?

So, I decided to buy some furniture from OfficeFurniture2go.com. They had a great deal on some items that I needed for my office. I was excited to see that they offered free shipping, which was a huge plus for me. However, the next day I received an email that made me feel like I was being scammed. The email said that I would have to unload the truck myself or pay a hefty fee to have the drivers do it for me. I was not happy about this at all. It felt like a bait and switch scheme to me. I decided to cancel my order and look for another company to buy from. I don't like being scammed and I don't want to do business with a company that would try to do that to me. Overall, I was disappointed with my experience with OfficeFurniture2go.com and I will not be buying from them again.

Read full review of OfficeFurniture2go.com
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

OfficeFurniture2go.com Fast Delivery, Disappointing Quality: My Experience with OfficeFurniture2go.com

I recently made a purchase from OfficeFurniture2go.com and I have to say, I was quite impressed with the speed of delivery. I received my order in no time and was eager to open the box and start assembling my new furniture. However, upon opening the box, I was disappointed to find that the product was damaged. It was scratched, gouged, and even had paint marks in places where it shouldn't have been.

Now, I understand that this type of furniture is similar to what you would find at IKEA and requires assembly, but I have never seen so much damage on one piece of furniture before. As someone who is in a wheelchair, it is not easy for me to go to the post office and return a package that weighs 75 lbs. I have tried to contact the company via email and have yet to receive a response. I have even tried reaching out multiple times, but still no luck.

I am now left with no choice but to resort to leaving a review and contacting the Better Business Bureau in hopes of getting some type of resolution. It's frustrating to have to deal with this type of situation, but I am hopeful that something can be done to rectify the issue.

Overall, I would say that my experience with OfficeFurniture2go.com has been less than satisfactory. While the delivery was fast, the quality of the product and lack of customer service has left me feeling disappointed. I would caution others to be wary when making a purchase from this company and to thoroughly inspect their products upon arrival.

Read full review of OfficeFurniture2go.com
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

OfficeFurniture2go.com Misleading and Unreliable: My Experience with OfficeFurniture2go.com

I recently had an experience with OfficeFurniture2go.com and one of their affiliated sites, http :// officefurniture2g?. I must say, it was not a pleasant one. I ordered an item that was listed as "in stock" on their website and the order went through smoothly. However, a few days later, I received a call from them informing me that they do not actually have the item in stock and that they can only get it from the manufacturer by the end of the month. Today is the 6th, mind you. I was not pleased with this news and immediately requested that they cancel my order.

To my surprise, the item is still listed as "in stock" on their website and can even be added to the cart. This is quite misleading and I am not sure if it is a bait and switch operation or just a shady middleman with no physical location or merchandise in stock. I am also worried about whether they will bungle the cancellation and refund process, as they have ignored my email reminding them of the cancellation.

To make matters worse, several days after writing this review, they submitted the credit card charge for an item they do not have and will not have for a month, despite knowing that the order has been cancelled. This is unacceptable and I am considering stopping payment.

Overall, my experience with OfficeFurniture2go.com has been kind of a scam. They have numerous sites with names that appear as ====2go.com but it's all the same company. I would advise caution when ordering from them and double-checking that the item is actually in stock before placing an order.

Read full review of OfficeFurniture2go.com
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

OfficeFurniture2go.com Mixed Experience with OfficeFurniture2go.com: Delivery and Customer Service Issues

So, I recently ordered a dining buffet with hutch from OfficeFurniture2go.com and was promised white glove delivery. However, when the delivery guy arrived, I was only given the hutch and not the buffet. I was quite frustrated and called the company to inquire about the issue. A lady named Molly answered the phone and was not helpful at all. She didn't offer any solution and brushed me off, which made me even more upset.

The next day, I decided to call the company again and spoke to a different representative. I made sure to let them know that I was serious and needed answers or else I would call my credit card company. The representative promised to be persistent with contacting the manufacturer and actually followed through. Eventually, I received my buffet, but it took a while.

The delivery company messed up majorly by not checking their order and loaded the truck partially. They found the hutch, but didn't bother to call me about it. They ended up just showing up at my door the next day. Luckily, my husband was at home because he decided to take a day off for Easter holiday.

One good thing about this company is that they have a phone with real people behind it who are not located in India. However, I learned that they have very little control over these kinds of problems since the manufacturer holds all the cards. Even if you call the manufacturer directly, they will say that they can't do anything without being called by the store. And if the store didn't reach the one person at the manufacturer who can solve the problem, then the solution may take a while.

It took a while, but I finally got my furniture. It ended up missing a small part, but this time around, the store was much better and told me that they could order it. Overall, I would say that OfficeFurniture2go.com has some issues with their delivery and customer service, but they do eventually get the job done.

Read full review of OfficeFurniture2go.com
Hide full review

OfficeFurniture2go.com Complaints 0

Looks like OfficeFurniture2go.com has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent OfficeFurniture2go.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is OfficeFurniture2go.com Legit?

OfficeFurniture2go.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: OfficeFurniture2go.com stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights OfficeFurniture2go.com's reputation as a trustworthy leader in their field. Customers can rely on OfficeFurniture2go.com's services, assured they're dealing with a highly reputable and fully legitimate company.

Officefurniture2go.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Officefurniture2go.com you are considering visiting, which is associated with OfficeFurniture2go.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for OfficeFurniture2go.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About OfficeFurniture2go.com

Screenshot OfficeFurniture2go.com
OfficeFurniture2go.com is a leading online retailer of office furniture and accessories. With a wide range of products available, the company offers everything from desks and chairs to filing cabinets and bookcases. The website is easy to navigate, making it simple for customers to find exactly what they need.

One of the standout features of OfficeFurniture2go.com is its commitment to quality. The company only works with trusted manufacturers to ensure that all of its products are built to last. This means that customers can shop with confidence, knowing that they are investing in furniture that will stand the test of time.

In addition to its high-quality products, OfficeFurniture2go.com also offers exceptional customer service. The company's team of experts is available to answer any questions that customers may have, and they are always happy to provide guidance and advice. Whether you are looking for help choosing the right furniture for your office or need assistance with assembly, the team at OfficeFurniture2go.com is there to help.

Overall, OfficeFurniture2go.com is a top choice for anyone in need of office furniture. With its wide selection of products, commitment to quality, and exceptional customer service, the company is a reliable and trustworthy source for all of your office furniture needs.
Ratings on other review websites
Trustpilot
Trustpilot
4.7
337 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. OfficeFurniture2go.com Contacts

  2. OfficeFurniture2go.com phone numbers
    +1 (800) 460-0858
    +1 (800) 460-0858
    Click up if you have successfully reached OfficeFurniture2go.com by calling +1 (800) 460-0858 phone number 0 0 users reported that they have successfully reached OfficeFurniture2go.com by calling +1 (800) 460-0858 phone number Click down if you have unsuccessfully reached OfficeFurniture2go.com by calling +1 (800) 460-0858 phone number 0 0 users reported that they have UNsuccessfully reached OfficeFurniture2go.com by calling +1 (800) 460-0858 phone number
  3. OfficeFurniture2go.com social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
OfficeFurniture2go.com Category
OfficeFurniture2go.com is ranked 37 among 40 companies in the Office Space and Supplies category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.