CVS reviews and complaints 2
View all 3333 complaintsCVS - Fix your customer service and treatment of your patients
I was at a pharmacy window my drugs were pulled, I had over the counter items.
I needed them to run a coupon for me & my dad. The next thing I knew, I was told it could be done (this is after 7 minutes of working with me) after lunch. I was not sure what she was talking about until my dad and I realized the gates were closing because they close for lunch at 1:30 and would not finish with me until 2pm! Are you kidding me I have health issues my dad is 78 we were working with them for 7 minutes RX all pulled and we have to come back? Or wait 30 minutes. Are you kidding me, never in my adult life of 60 yrs old have I ever seen such horrible care? Had I just walked up that is one thing but I was there prior all my stuff pulled? When I told several of my friends today, they too have had these experiences and moved away from CVS. If this is what you are training your staff to do, shame on you
CVS - Double charge
I took a travel covid test April 20, 2021 and was charged $39 at tome of swab with a lab processing fee of $100 to later be charged once processed. When processed I was charge $139.00. I filed a complaint with CVS and was told I would recieve a refund of the additional $39 that was taken out of my account. It has since been 9 months and I have yet to recieve a refund. Claims #: c131702191
Desired outcome: $39.00 refunded
Latest CVS Reviews
CVS Pharmacy new thelephone voice response system is bad CVS Pharmacy - wrong prescription filled Customer Complaint - CVS Store # 9819 on Depot St. in Vacaville, CA 95688 Phone system for trying to contact a particular pharmacies Worst store ever!!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!