CVS

After sitting at the window for over 40 mins. The pharmacist with wet hair, 6" nails, and a mean spirited attitude came over and said that we could not take pictures it was against HIPPA. I was trying to get a signal on my iPad. I don't take pics with my iPad I use my phone. I wasn't picking up a prescription, I was taking a friend of mine to pick up his. I asked her if she was afraid that CVS would find out how slow she was. That threw her off her rant. Very unprofessional and seemed to not worried about the health of my friend but her point of view. She then some what calmed down and went to get his meds. All together her spent 1hr and 20 mins at the window. 6 cars drove off while we were sitting at the window. As we were driving off she was screaming out of the window about how busy she was, but had enough of her rants so just keep on driving and did not hear all she said. They are trying to cut there budget and not have enough people to cover the floor and the window. There are so many people in Whiteville. NC that are leaving CVS because of the poor treatment and slow service of this crazy place. Please do something! Sick people can not defend themselves from this mean spirited, unamerican CVS!

Prescription called in on 11/8/19 and went to pick it up on 11/14/19. I was only one waiting on th 14th and noticed two technicians filling prescriptions and one person at separate desk doing paperwork. I stood the for approximately 4 minutes waiting. While I was waiting I noticed the pharmacy phone kept informing, two calls waiting, then the phone said three calls waiting. The technicians were ignoring the calls. When the pharmacist finally acknowledged me, I gave her my information and she said they did not have it in stock. She was apologetic and said she would have it the next day, which was yesterday.

I called today 11/16/19 at 10:30 and waited on hold for 10 minutes and 4 seconds before I hung up the phone.