Menu
For Business Write a review File a complaint
CB Drug Store CVS 725 Saw Mill River Rd, Ardsley, NY, 10502, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

725 Saw Mill River Rd, Ardsley, NY, 10502, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 10:00 pm
ComplaintsBoard
M
8:27 am EST

CVS - Disrespectful employee

On Wednesday, January 19th at around 2:30pm I was in CVS In Ardsley, NY looking at the vitamins when an employee, white woman, stocking shelves confronted me that I needed to be wearing a mask. We exchanged a few words about Why only CVS in Ardsley is requiring customers to wear a mask when No other business is forcing a mask on you. She started lying about not being the only ones, so I decided to take my business elsewhere where I wouldn't be harassed. I wanted to pay for my item but she wouldn't let me unless I put in a mask, so I set the item, tylonol, down and walked out of the store. Meanwhile she started to chase me out accusing me of taking the item and not paying for it. Stealing it. I turned around quickly and told her I left it. She said, "Get out of here".
No store employee should Ever treat a customer like this. Especially over a Mask. I have been a lifetime long customer of this CVS and after being disrespected this way by this employee I will never go back to any CVS. After this incident I went to another drugstore to get Tylenol and didn't have a problem. No other store gave me a problem.
CVS Human Resources needs to contact this Employee and do something about this terrible behavior.

Desired outcome: CVS Human Resources needs to have a meeting with this employee about not disrespecting customers. She should be fired.

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.