Walgreens

I Attempted to purchase several health products at the Brooklyn Avenue U store 11229 that we're clearly labeled OTC I also had my Walgreen card for discounts after several tries I was declined and told to call number on the back of OTC card So I did I found out that my card & funds where fine there wasn't any issue And the card was in very good condition. Manager Brad had no answers for me why this 87 dollar purchase could not be completed the problem was clearly on Walgreens system I also gave the store an opportunity to resolve the issue and got no answers or resolve. I really like that the OTC products are labeled in Walgreens but if your Denied at checkout what's the sense of that. I believe there is some discrimination going on at this location 3082 Avenue U, Brooklyn, NY 11229 ·

[protected] for all OTC customers KjW

On December 12/1/21 at approximately 1500 hrs, I entered the Walgreens located at 3082 Avenue U to purchase cough syrup. Upon entering, the employee who was at the registration used the phone to make an announcement stating "security walk the floor". When I got to the aisle to get the medicine, another employee asked me if I need help and I stated no. He stood there behind my back looking at me as I searched for the medicine and pretended like he was straightening items on the selves. The store was crowded with customers compared to the times I previously shopped there. I got on the long line and once I arrived at the register, the same employee at the register that called for security to walk the floor kept looking over at me and at one point walked over to the register that I was at. The reason why I was racially profiled is because I am Hispanic and when I entered the store, he immediately called for security to walk the floor. The employee that approached me and would not leave the aisle I was at did not approach any other customers in the store. Most customers are older white people that shop at this store. I have a professional job which pays extremely well and there is no reason that I would have to steal. Never stolen anything in my life and never will. This employee can be described as a little heavy set not sure what his race is but he was at the register closest to the phone near the exit. All I ask is that employees get training about racial profiling and stop assuming cause they see someone of a certain race and dressed a certain way that they entering the store to steal. I warn that if this happens again that I will not be a nice person like I was the day I was racially profiled. Nobody should not be subjected to race profiling when shopping and spending money. However, before someone sues walgreens and the employees for racial profiling, I strongly recommend that the practice stops immediately and train your employees. Hope this don't ever happen again so I won't have to take further action into this matter.