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CB Department Stores JC Penney 630 Old Country Rd UNIT A2, Garden City, NY, 11530, US
JC Penney company logo
JC Penney
reviews & complaints
JC Penney company logo

JC Penney

630 Old Country Rd UNIT A2, Garden City, NY, 11530, US
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1 complaint
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Website
www.jcpenney.com
Phone number
+1 (516) 877-1100
Category
Department Stores
Working hours
Mon
10:00 am - 9:30 pm
Tue
10:00 am - 9:30 pm
Wed
10:00 am - 9:30 pm
Thu
10:00 am - 9:30 pm
Fri
10:00 am - 9:30 pm
Sat
10:00 am - 9:30 pm
Sun
11:00 am - 7:00 pm

JC Penney reviews and complaints 1

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9:19 am EST

JC Penney - service in the men's shoe section

On Sunday 2/16/2020 I went to the store to purchase a pair of penny loafers for my son. I asked the floor rep for help and he asked the other rep what kind of shoe I was asking for. She replied, " No we don't have any." Looking over in the next aisle I locate the penny loafers and I show them the shoes for further reference, in case someone else asks. The male clerk resonds to me, "My bad?" I could not believe I was in a JC Penny store. My bad? Are we on the streets? I requested a managerLatisha who later appeared, I advised her of the situation and she said she would speak to them regarding the altercation.
Spending money in an establishment and being treated in such a manner is bad business and very unprofessional.

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