Walgreens reviews and complaints 2
View all 1823 complaintsWalgreens - Medication, dolson ave, middletown, ny 10940
I have been taking generic klonopin for 20 years. They gave me klonopin, scored with a k and pill says, roche. Yet, label says genetech. I could not lift head, lost control of body. Neighbor found me grey.
They know I take this every month but never order my 9 different medications so they will b ready by the time due.
2. Buspirone and metropolol er succinate when home health aide went to fill they stated already filled.
I spoke to pharmacist to find out who and when since, I nor hha, did not pick up.
Stated, " they dont know who filled it.
Then I receive in mail from walgreens!
They almost literally killed me, make no effort to get right medication as dr. Called them.
Still dont have clonazepam. Insurance co I had to call, as they paid themselves. Problem not fixed yet. They were made aware for over a year not to change brands!
Last time, they caused me to miss 10 days of lyrics. They closed due to covid. Refused to transfer rx to another walgreens.
They are dangerous! I have 3 college degrees, worked in medical field many years and pharmacy.
They do nit have the right to play with peoples life.
So sick from klonopin, and expect me to go there, call other pharmacies to see who has it.
I have been on phone 8 hours, while father very close to dying and I am medical proxy.
If they are so quick to pay themselves, I am sure when I get checked for t.I. A or anything else this caused me; they will be quick to answer lawyer. And I have to incur problems since they paid themselves, would not pick up medicine as I am still not ok.
Dr. Is aware. Have witnesses.
Desired outcome: ???
Walgreens - pharmacy
This pharmacy is THE busiest in the chain and is totally understaffed. Walgreen's telephone system is a huge waste of my time. When one asks to speak to a pharmacist you're never transferred to the store...other little helpers outside of the pharmacy take the calls and cannot help you with a Question about an RX or a delivery. Those you hire to help the well trained and overworked pharmacists cannot answer the phone properly. They either disconnect you or they know nothing. When you must call back in because they've disconnected you, you go to the back of the line and wait. I've been on this phone for more than 1 hour with only TWO calls ahead of mine! Outrageous.
I just commented on another thread always pick the prescribes line.I dont think they know the difference between lines, they always pick up in under a minute.Try it I do it all the time when I have to
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This pharmacy is horrible! My doctor calls in a prescription every six months for six refills. Every single month when I go to refill my prescription they tell me I need a new prescription from my doctor. EVERY MONTH THEY PUT ME THRU THE WRINGER. I am so tired of jumping thru hoops for them. I don’t know how they are allowed to get away with this. It’s illegal to not fill a prescription that a doctor ordered a patient to have! I wish I could make this known enough for it to actually make a difference. But it won’t. They will continue to be allowed to do this over and over and over again to more patients than just me. But if I have to I will post a review every single month! I shouldn’t have to run away to another pharmacy across town. They should get it right!