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CB Appliances PC Richard & Son 309 W 125th St, New York, NY, 10027, US
PC Richard & Son company logo
PC Richard & Son
reviews & complaints
PC Richard & Son company logo

PC Richard & Son

309 W 125th St, New York, NY, 10027, US
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1 complaint
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Website
www.pcrichard.com
Phone number
+1 (646) 556-8049
Category
Appliances
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 6:00 pm

PC Richard & Son reviews and complaints 1

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11:06 am EST

PC Richard & Son - delivery of a stacked washer /dryer

On November 29th (Friday) the W/D that I ordered was delivered and the dryer was severely damaged. The window of time they gave to be delivered was 10:00 - 2:00 pm and they arrived at 2:30 (1/2 hour past the windowed time) I called my salesperson who apologized and he promised delivery of a new dryer the following Monday. Monday comes and my delivery window was again 10:00 - 2:00. At 2:30 they still hadn't arrived so I called my salesperson and he said they were running late and that they would call when they were on there way. NO CALL and at 5:00 pm my salesperson calls me to tell me they weren't coming because my building doesn't allow deliveries after 5:00 and that my front desk wouldn't let them in. I checked with my front desk and they said that they were never here. I then reschedule for the following Thursday and promised a morning delivery. I took the morning off from work to allow for this. They now tell me my window is 1:00-5:00. I need to word this afternoon. PC Richard's Delivery SUCKS as far as I'm concerned and I feel I deserve some sort of compensation.

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