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CB Appliances PC Richard & Son 50-02 Queens Blvd, New York, NY, 11377, US
PC Richard & Son company logo
PC Richard & Son
reviews & complaints
PC Richard & Son company logo

PC Richard & Son

50-02 Queens Blvd, New York, NY, 11377, US
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1 complaint
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Website
www.pcrichard.com
Phone number
+1 (718) 457-7400
Category
Appliances
Working hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
9:00 am - 6:00 pm
Sun
11:00 am - 5:00 pm

PC Richard & Son reviews and complaints 1

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J
8:40 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
PC Richard & Son has left an official reply on this complaint.

PC Richard & Son - Service

My LG Refrigerator stopped working on January 14, 2021. I called PC Richards for service scheduled my appointment for 1/28/21 (Two Weeks without a working Refrigerator) The Technician came on 1/28/21 and had to order a part, they rescheduled for Monday 2/1/21. They just cancelled because of the storm which is understandable. But now they won't reschedule until Friday 2/5/21! I'm going over 3 weeks without a refrigerator and I have three children at home. I paid for the extended warranty and I feel I am not getting the proper results to a fairly critical problem. MY PC Richard Service call # is [protected]

Desired outcome: To have my refrigerator fix ASAP!

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Update by Joseph LaBElla
Feb 01, 2021 8:57 am EST

Invoice # [protected]

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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PC Richard & Son representative's response
Feb 01, 2021 5:22 pm EST
PC Richard & Son customer support contacts
Phone numbers

+1 (800) 696-2000

+1 (877) 727-1909

Address

150 Price Parkway, Farmingdale, NY, 11735, US

Website

www.pcrichard.com

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Hello,

I would like to apologize for the inconvenience this may have caused. Please send us an email to customerservice@pcrichard.com with the invoice number of the purchase and your contact information. Please reference ticket # 1229547

Sincerely,

Rich
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