Menu
For Business Write a review File a complaint
CB Pet Stores Petco 2795 Richmond Ave, Staten Island, NY, 10314, US
Petco company logo
Petco
reviews & complaints
Petco company logo

Petco

2795 Richmond Ave, Staten Island, NY, 10314, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 7:00 pm
ComplaintsBoard
E
7:20 pm EDT

Petco - Salesperson

I came to the Petco store, located at 2795 Richmond Ave, Staten Island, NY 10314 with my kids to purchase fishes for our aquarium at around 1:15PM on Saturday, July 9th. Lady salesperson was by the aquariums absolutely ignoring us until I asked her to help. I told her we would like to purchase fishes, instead of helping us she started questioning about aquarium size, fishes we have there, a lot of absolutely unreasonable questions. I asked her multiple times to assist with the purchase, which can be for any reason, gift, personal purchase, it is absolutely none of her business where my tank is standing, what kind of fishes I have there, purchasing for myself, purchasing for a friend, she kept being in a bad mood, very rude and absolutely refusing to help, I told her I would like to buy 5 fishes, she said she won’t sell more than 3, kept being rude and refusing to sell even though saw that kids started running got tired already and I had to leave. She started very loud discussing me with a fellow salesperson, absolutely rude and unacceptable. This pet store is the nearest to my house, but due to this person’s behavior I will never come again to petco, all my family won’t.

Desired outcome: I don’t want to meet that salesperson next time I come to the store

Read full review of Petco
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.