LongHorn Steakhouse reviews and complaints 1
View all 393 complaintsLongHorn Steakhouse - Food!! And charges
Today 5/15/2021, was with my wife
Ordered chop steak (med) served to me raw maybe 55 degrees internal temp raw! Full plate set on end of table discussed with it watched wife eat, 20 min later waitress say oh ill have them cook that, said I don't want it, 20 min later, tab set on table no manger ever came to check make sure we are not sick, or to even take off are ticket, and was over charged on wife's food
She had 6oz sirloin side of brussel sprouts 11.99 add a chopped salad for 1.49, look at my ticket, went the extra mile to charge her the up charge, for the sprouts? When its add a chopped salad for 1.49, when we ordered are meal we both said are entree and side and then pointed to the "add chopped salad for 1.49" f.Y. I when your a server and your taking orders from your table, you write down on your pad/ticket there order the same time they saying it exact way they said it, they could order 2 items maybe 4 or they could split the check as a server you don't know your not a mind reader, so when they go and ring up your ticket, they pull that pad/ticket out and ring up what they wrote on it so it goes in the same order on your ticket, thats set on your table, now look at my ticket you can clearly see the way we orderd, and to top it off her 6oz + 1 side is 11.99, so they up charged for the 6oz 12.79 and then for the side of brussles
So raw food was served and sold to me and then when I had to pay for it they up charge my wifes meal? W.T. H
Im pretty sure thats illegal and the whole time no manager ever came to see us or even check on us, look at my pics
Desired outcome: Something big because thats Illegal and I hope I don't get sick
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