PetSmart reviews and complaints 1
View all 641 complaintsPetSmart - Adoptions at 6327 SW 3rd, Oklahoma City, Ok
Hello,
I have been a foster in rescue for well over 7 years. I have fostered for multiple state and nationally funded rescues as well as many small independent rescues. I have had multitudes of experiences in several Petsmart locations in the OKC metro area including adoption events as well as having my fosters in the cat condo areas.
That being said, I have never seen a worse example of charitable support for the mission of rescuing animals than I have seen at the 6327 SW 3rd location in Oklahoma City!
I am currently fostering kittens for Save 4 Paws, the rescue partner for that location. The areas that the rescue has been relegated to is small, inconvenient and has a terrible traffic flow. I also learned yesterday that they are no longer able to put cats/kittens in or utilize the bottom condos and haven't been able to for over a month! They were told that the kittens that were in the condos were making a mess and it was unsightly.
When I questioned the director about it she stated that someone comes by twice a day to clean. This is UNACCEPTABLE!
When I had kittens in condos at other locations, the store personnel were very helpful and accommodating. Never, ever treated as poorly as at this location. The volunteers there told me the manager has screamed and yelled at them in front of customers. These were young adults and teenagers that told me this. In my humble opinion, this location needs some major intervention and the sooner the better. I, for one, wouldn't shop at a location that is that rescue unfriendly.
Confidential Information Hidden: This section contains confidential information visible to verified PetSmart representatives only. If you are affiliated with PetSmart, please claim your business to access these details.
Latest PetSmart Reviews
Injury to my dog by PetSmart groomer Grooming horrible shipping service and poor package Training Thanks Allot PetsmartGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!