Safeway

I went to use the restroom facilitys on the safeway on 39th and powell. It was between the times of 3:15 and 3:35 a.m. (july 6 2011) So I go grab a few things and realize I need to use the restroom. So I walk to the customer area and get the "restroom" key. I go into the restroom and use the facilities. Then I realize that there is no toilet paper or paper towels. There was only toilet seat covers. (and a bunch of toilet paper and trash in the restroom. So I looked up the # for Safeway, and then called the # listed. Mind you I'm very embaressed, but didnt know what else to do. So I called the store. after like 4 mins, someone answers the phone. And I kindly let them know, I was in there restroom and there were out of toilet and paper towels. He said, "k, i'll be right there. " SO I waited and waited. And did whats necessary to clean my self. I think there was soap. So I wash my hands and open the door. Walking up is i'm already finished was the man on the phone. (Sam)
So I'm upset, and say "that was not cool. Is that any way to treat your restroom facilities, and I need to speak to the manger." He said I am the manger. So I ask him, Is that any way to have a restroom left?" He said, it's 3 and in the middle of the morning. And I say "So thats your excuse?" I said okay fine. It may not be your fault personally. But it's the manger or who ever it is responsiblity to make sure that those are clean before they leave. (I was so basicly, trying to take away the blame from him) And He was just so rude about the whole deal. All the way to the end. I almost grabbed my food I had before the restroom incident, and shopped. But he showed no emoition or any kind of concern, of what I went thru> I said to him" you need to apolygize or something to me" & he rudely said "I did, right when you got out." He had to female employees standing right there that heard most what was said. I asked him his name, He told me. And I said "well if I was female, you'd be all concerned if that was the case." He still acted as if, i was just waisting his time. I told him I didnt agree with him and I seen a stocker in the freezer and asked him..."whats your bosses name?" And he said "zack"
I was in the safeway the almost 24 hrs prior to the incident and he was a total gentleman and respectful. Cause I asked him a few questions, (such as wherez the cereal and stuff like that!" He was very helpful and polite. But I felt very embrassed and dirty after the whole thing. There were no paper towels, and I used toilet seat covers. I'm not a mean or spiteful person. This is the 1st time i ever complained about anyone at all.
I have a very close friend that is one of your mangers. And I feel bad for or even saying anything. But I wouldnt want anyone to ever experience that or stuff. my # is [protected]. abd name is Barry Brown.