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CB Sporting Goods Dick's Sporting Goods 345 Court St, Coraopolis, PA, 15108, US
Dick's Sporting Goods company logo
Dick's Sporting Goods
reviews & complaints
Dick's Sporting Goods company logo

Dick's Sporting Goods

345 Court St, Coraopolis, PA, 15108, US
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1 complaint
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Website
www.dickssportinggoods.com
Phone number
+1 (724) 273-3400
Category
Sporting Goods
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Dick's Sporting Goods reviews and complaints 1

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8:01 pm EDT

Dick's Sporting Goods - Inappropriate handling of a refund

I purchased an exercise bike over their website, upon assembling it we realized the product was defective. I spoke with a customer service representative, there was no ability to replace the bike as it was out of stock and no similarly priced items. I was given a fed ex label to send it back. There are no stores open in our state taking returns so returning to a store was not an option. I was then charged over $26 for the packing of the item for return, I contacted Customer service and was told that they don't reimburse packing. Why? You sent me a defective product and am not allowing me to return it to the store, the entire shipping of this product should be covered. Now I have no product and I am out $26, way to screw there customers.

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Dick's Sporting Goods - Inappropriate handling of a refund
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