Dick's Sporting Goods reviews and complaints 1
View all 181 complaintsDick's Sporting Goods - Inappropriate handling of a refund
I purchased an exercise bike over their website, upon assembling it we realized the product was defective. I spoke with a customer service representative, there was no ability to replace the bike as it was out of stock and no similarly priced items. I was given a fed ex label to send it back. There are no stores open in our state taking returns so returning to a store was not an option. I was then charged over $26 for the packing of the item for return, I contacted Customer service and was told that they don't reimburse packing. Why? You sent me a defective product and am not allowing me to return it to the store, the entire shipping of this product should be covered. Now I have no product and I am out $26, way to screw there customers.
Latest Dick's Sporting Goods Reviews
I ordered on a dick's facebook add Dick's San Tan Village, Gilbert AZ Nishiki kids mountain bike Mixed Experiences at Dick's Sporting Goods I asked for help and was ignoredGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!