Best Buy reviews and complaints 1
View all 1148 complaintsBest Buy - geek squad protection plan
Purchased Samsung flat screen in 2014 with an extended 5 year $350.00. Best Buy gladly excepted my money but now that I need service, they are stringing me along and offering NO solution!
TV failed 12/8/19 called Geek Squad and they sent parts and set up service call. Service came and failed to repair TV, ordered more parts and failed again, ordered more parts and yes failed again.
We are now 4 weeks in and 3 service calls later and TV still not working, they claim they have 30 days from service call to fix TV….30 day restarts every service call!
Do your self and family a favor and buy your TV's at the "clubs" they offer 5 years of warranty for free!
I do not know if their warranties are any better but it's free and can't be any worse then Best Buy!
Latest Best Buy Reviews
Audio installation shorted out my bose system neglected install Payment Deceitful sales practice You have got to be kidding! Terrible customer service 19225 Alderwood Mall Pkwy Suite 130, Lynnwood, WA 98036Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!