Petco reviews and complaints 1
View all 573 complaintsPetco - Dog groomer
I visited your west mifflin store in PA and I have to say that what I saw the groomer do disturbed me and made me very upset. She was grooming a tiny [censored]zu looking dog and I saw her tug on the chain it was attached to. I continued to watch and the poor thing was shaking and not cooperation up to her standards I guess, so she grabbed the poor thing by the face like you would a child when getting them to look at you. She said something to the dog but I could not hear because they were behind the glass, but the way I saw it seemed to me she was being a little rough with the poor thing. Being that I can't for sure say what she said I feel it is my duty as an animal lover that I bring it to your attention so that another person does not witness this also. The next person may not contact you and contact the aspca instead.
Thank you,
Concerned animal lover
Desired outcome: Gentler groomers with patience
Latest Petco Reviews
Grooming my ckcs Very very poor customer service Fish department does not care about customer loyalty New manager at Oneonta NY location: Nicole Pedretti Grooming experienceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!