JC Penney reviews and complaints 1
View all 1386 complaintsJC Penney - they lost my glasses
I took my 3 month old glasses in because the lenses were scratched really bad, the sales person said she would send them to the lab, after 2 weeks I called and was told they knew nothing about them. It's been 3 weeks and they still have not found them. they told me on July18thj, they were still looking for them!.. How long do I have to wait before they do something about this, I am now wearing glasses that are 3 years old.
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