Popeyes reviews and complaints 1
View all 1319 complaintsPopeyes - Service/quality/accuracy.
Service has deteriorated noticeably over the past few months. Examples: I order "mild" and get "spicy" chicken 3 out 5 times. I ask for Ranch dipping sauce and get Honey Mustard. What used to be really good chicken nuggets have become hard, greasy lumps of batter that have been under a heat lamp for too long.
There is an issue with the amount of attention given to counter customers vs drive through.
I don't want complimentary gift cards... I don't want a 'refund'... I don't want to 'speak to a manager'.
Sincerely,
James Davis
[protected]@gmail.com
Desired outcome: What I want is for the owners to be aware that their business at this location has issues and to resolve them.
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