CVS reviews and complaints 1
View all 3333 complaintsCVS - Disrespectful employee & poor customer service
I am a very loyal customer at CVS Pharmacy, actually having received recognition in 2019 as a most valued customer for my monetary contributions. However, unfortunately today when I decided to stop by at this particular CVS store location, I received some of the most blatantly rude and disrespectful customer service from a middle-aged, female cashier, whose name I was not able to get. But I had hardly been at the store but only a couple minutes, not even enough time for me to look around, when I was abruptly approached by the employee mentioned above. She questioned me if I was ready at that moment to make a purchase, and when I pleasantly replied that I wasn't quite ready yet, she met my smile with nothing but a glare before walking away. Then, truly it couldn't have been not even a minute later when I overheard her speaking with another employee saying, "We need to watch out for her, "clearly spoken within earshot and implying that I was not a guest to be trusted. This came as a complete shock to me! Especially considering the fact I was openly holding the cash I intended to spend in my hands. This was so offensive to me that I left the store immediately, and honestly, at this point I'm afraid I will not be returning to any CVS Pharmacy again in the future.
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