Menu
For Business Write a review File a complaint
CB Retail Stores Walgreens 4420 N Ocoee St N, Cleveland, TN, 37312, US
Walgreens company logo
Walgreens
reviews & complaints
Walgreens company logo

Walgreens

4420 N Ocoee St N, Cleveland, TN, 37312, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
T
9:08 am EST

Walgreens - Pharmacy

12/30/21-Talked to pharmacy about my husbands prescription for pain meds because he has Pancreatic Cancer and was told insurance wouldn't cover it till tomorrow 12/31/21, but can use a discount drug card and pay $42. Called yesterday 12/29/21 and was told insurance wouldn't cover it until today 12/30/21. I asked what if I paid cash for it? She said it will be $151. The lady on the phone asked who told me that and I don't remember her name, but whoever answered the phone. I understand insurance is insurance, but why wasn't I offered the $42 cash price yesterday and why was I told insurance will cover today 12/30/21 to be told they won't cover until tomorrow 12/31/21 today?

I have been using Walgreens for a long time and the last few times I have been there I can't stand walking in the door, because I don't know what mess is going to occur and I am stressed enough with this illness going on.

Read full review of Walgreens
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.