Westgate Resorts reviews and complaints 1
View all 240 complaintsWestgate Resorts - River terrace convention center gatlinburg
Well it started out great the check on people were very nice. Then we got to our room and the Tv was going out and a very sweet young man came and put a new TV. So all was good, then came the awful part we were watching the Republican convention and we kept hear knocking not sure where it was coming from than it happened again and again all night. Then came the big knocks they were so hard it shook the door And the person tried to grab the knob. I talked to front desk and all they said was turn your TV down because the walls are paper thin. So tell me who wants to stay to stay in a hotel where walls are paper thin.
I have tried to get a refund, but they said it is not there fault. So I guess they are ok with guests
being harassed all night.
So he'd my warning stay away from this awful hotel do not waste your money.
I expect a call telling me I am getting a refund
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