Home Depot reviews and complaints 1
View all 2388 complaintsHome Depot - Rental equipment
On Feb 12, 2021, I called the Home Depot (8010 Giacosa Pl, Memphis, TN 38133) needing pricing on a stump grinder rental. I called around 4:15-4:20 pm and had to be transferred to the tool rental department about 3-4 times before anyone would answer. A man finally answered and I inquired about the rental. He advised it would cost $299/hour. Because I am familiar with renting from you, I know the rental increments are in 4 hour and days not by the hour, I said you usually have 4 hour or day rental fees not per the hour. And he said "It depends who its for, for you it would be $299 per hour because you sound like a Trump supporter" and I sat there for a few seconds stunned and he proceeded to say "Yea, don't call back here again" and hung up. I have rented from you several times and have never been treated this way. Political view were the last thing on my mind when calling. I truly needed pricing on your equipment.
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