Office Depot reviews and complaints 1
View all 360 complaints
Replied
Office Depot - Unsanitary bathroom
I am lodging a complaint against the office depot/office max, located at 5510 poplar ave, memphis, tn., 38119. I was at this location today to pick up some customized envelopes I had ordered. Before I left I went in the men's bathroom. I was appalled at what I saw. This was one of the filthiest bathroom (for a reputable business store) I have ever seen. The inner toilet was spotted with feces. The sink looked as if it had not been cleaned in months. The floors were very unclean, with stains all over the walls. I reported my concern to one of the male employees, who said he would look at it. However, he did not appear to take me seriously at all. I will be going back to this location in about a week to see if the bathroom has been cleaned and properly sanitized. If not, I will be contacting the memphis department of sanitation. I should have taken photos.
I hope this matter will be taken seriously, as I believe store customers deserve to use a clean bathroom. Thank you. David glover, [protected]@yahoo.com [protected].
Desired outcome: A complete cleaning of men's restroom.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your feedback! We are so very sorry to hear this is what you experienced at one of our stores. Please know that the incident has been escalated and steps are being taken to prevent it from reoccurring. Please accept our sincere apologies!
If you have any questions or further concerns, please do not hesitate to contact me directly.
Paula Giraldo,
Executive Customer Relations
paula.giraldo@officedepot.com
Latest Office Depot Reviews
Customer service Copy department Customer service at point-of-sale terminals at Store #2309 8812 N.E. 5TH AVE VANCOUVER, WA 98665 Mixed Experiences with Office Depot Great Customer ServiceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!