Popeyes reviews and complaints 1
View all 1319 complaintsPopeyes - Customer service
I've been to store # 11761 in McKinney TX. Four different times over the last two weeks. The store has been closed every time. The sign says closed at 10pm. I work second shift and get off at 8pm. 1st time I got there a 9.45, closed. Second time 9.30. Closed. Third time, 9.00, closed. This last time I arrived at 8.30, again closed. The employees inside the store don't even have the decency to turn off the outside lights or put a sign on the ordering speaker to say their closed. So, 8.40, after waiting at the speaker 10min and a line forming behind me. I decide to go to the window and blow the horn until someone answered. I told the representative that it was very rude and disrespectful to allow someone to sit there talking into a machine, knowing they're closed and not say anything. 8.30 pm, not 10 as the sign says, but 8.30. I informed the representative that he should at least turn the lights out, or put a sign on the order machine so people aren't sitting out there looking stupid, wasting their time when they know they are closed. At least put a sing in the window stating they are closed...
Desired outcome: formal customer service training. Communicating is the key to better service..
Latest Popeyes Reviews
Customer service online order Order #516 Service and cold product Unacceptable 8pc bucket classic bundle $30.16Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!