Republic Services

We have used Republic Services for over 9 years. Every year the pricing goes up but we maintained until this year when they raised their prices 3 times in one year. We had a 4 yard dumpster and our pricing this year went from $170ish per month to over $250/mth! When I reached out to see about a rate reduction, I was given a price of $160/mth but I had to sign ANOTHER 3 year contract and rates would increase a minimum of 16% per year! I called around and found another dumpster service for $130/mth, 1 year contract and maximum 3% price increase per year. When I went to cancel services with Republic, they said I had to pay a 6 month buyout for early termination. BUT they want the buyout at the current rate and not the rate they were willing to reduce it to. I mentioned that I had been calling in for 6 months to see about a price reduction and they didn't care. I told them that if someone had called me back, I would have already saved me several hundred dollars. They don't care. I understand that in the contract it states the most recent bill however, if you were willing to reduce my monthly rate so drastically, you are already acknowledging that you have been charging an unusually high amount. I am willing to pay the 6 months, but I think to be fair to have the buyout at the lower rate was definitely a reasonable offer. Their total lack of willingness to work with us just reiterates what the mindset of their company is throughout. Enjoy that fee you are making me pay because you will never see another penny from our company or employees again. The $1, 371.43 you are charging me has cost you any future business and I will make sure to tell everyone I ever hear about looking for dumpster service what an unreasonable business you uphold.