Saks OFF 5th reviews and complaints 1
View all 178 complaintsSaks OFF 5th - Purchased item on 5/14/2003 at Dallas store but not shipped
Hi, I made a purchase on 5/14/2023 for the amount of $152.45 with the Auth-code 052065. It was supposed to be shipped to OR state but it was never got shipped.
I went to the local Dallas store (8040 park lane, Dallas) 4 times, but I was always told that the store is working to locate the package, and asked me to come back to the store to check the status, this happened over-and-over but never got resolved! I called 1-801 customer service, but since this was purchased from the local store, I don’t have the order number, the staff couldn’t help me either.
Please note that I am a loyal customer who has made lots of purchases from the store. Now I am extremely frustrated, and I would like to immediately cancel this order to avoid payment which is due on 6/13/2023.
On the receipt, the store mgr was Jayda Palmer, associate: 008875, Billie.
The store has a new manager: Mary
Yanxiang Nie
Yun. Nie.[protected]@gmail.com
Desired outcome: Cancel this order
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